Privacy Policy Tokyo88 – Malaysian Member Personal Data Protection

Welcome to Tokyo88's Privacy Policy page. This policy transparently explains how Tokyo88, operating under the domain tokyo88.click, collects, uses, stores, discloses, and protects your personal information.

This Privacy Policy applies to all members, visitors, and users of the Tokyo88 platform, regardless of whether you access it via a web browser on a laptop, Android phone, iPhone, or any other device.

By registering a Tokyo88 account, accessing our platform, or using any of our services, you confirm that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree, we respect your decision not to use Tokyo88's services.

Tokyo88 collects various types of data depending on how you interact with our platform. Below is a summary of the data categories we collect:

Tokyo88 collects your personal data through several methods:

3.1 Directly From You

• During account registration: Name, email, phone number, date of birth.
• During identity verification (KYC): A copy of your identification document when required.
• During financial transactions: Information related to deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, or ShopeePay.
• When contacting customer support: Information you provide through live chat, email, or Telegram conversations.

3.2 Automatically

• Cookies and tracking technologies: Collected automatically as you browse the Tokyo88 platform.
• Server logs: IP address, access time, browser type, and pages visited.
• Game usage data: Betting history, game records, and platform activity.

3.3 From Legitimate Third Parties

• Identity verification information from approved KYC (Know Your Customer) service providers.
• Transaction verification data from Malaysian payment service providers.
• Information from fraud prevention agencies for security purposes.

Tokyo88 uses collected data solely for the following legitimate and transparent purposes:

• Account management: Creating, managing, and maintaining your member account on Tokyo88.
• Transaction processing: Securely processing deposits, withdrawals, and account balance transfers.
• Service delivery: Providing access to all games and services on the Tokyo88 platform.
• Identity verification (KYC/AML): Fulfilling legal obligations related to anti-money laundering and fraud prevention.
• Customer support: Assisting with member enquiries, complaints, and technical issues.
• Platform security: Detecting and preventing fraud, money laundering, and unauthorised access.
• Service communications: Sending important notifications related to your account, transactions, and policy updates.
• Marketing (with consent): Sending promotional information, the latest bonuses, and exclusive Tokyo88 offers — only if you have consented to receive them.
• Platform improvements: Analyzing aggregated usage data to improve the quality of your gaming experience at Tokyo88.
• Legal compliance: Fulfilling reporting obligations to the relevant authorities as required by Malaysian law.

Tokyo88 does not sell your personal data. However, there are limited situations where we may share data with selected third parties, solely for legitimate business operational purposes:

• Payment service providers: Information required to process transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay.
• Game software providers: Minimum game data required to provide slots, Live Casino, and other game categories on the Tokyo88 platform.
• Identity verification (KYC) service providers: To verify a member's identity in compliance with legal requirements.
• Malaysian government authorities: When required by law, court order, or valid legal process.
• Fraud prevention agencies: To detect and prevent fraudulent activity and money laundering.

All third parties working with Tokyo88 are required to adhere to the same strict data protection standards that we uphold. They may only use your data for purposes we have specified and are prohibited from disclosing it to any other party.

Tokyo88 takes data security seriously, investing in robust measures to protect all members' personal information from unauthorised access, loss, alteration, or unintended disclosure.

6.1 Technical Measures

• 256-bit SSL/TLS Encryption for all data transmitted between your browser and Tokyo88's servers.
• Data encryption at rest for all sensitive data stored in our databases.
• Multi-layered access control — only authorised personnel with a genuine work requirement may access members' personal data.
• Continuous threat monitoring using intrusion detection systems (IDS) and next-generation firewalls.
• Regular security audits by independent third parties to identify and remediate system vulnerabilities.

6.2 Data Retention Period

Your personal data is retained for as long as necessary to fulfil the purpose of collection, or as required under Malaysian law:

• Active account data: For the duration that your account remains active on Tokyo88.
• Financial transaction records: Minimum 7 years in accordance with Malaysian legal requirements.
• Customer support data: 2 years from the date of last interaction.
• Technical log data: 90 days.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.

Tokyo88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit Tokyo88.

You can manage cookie settings through your web browser. Please note that disabling all cookies may affect certain features on the Tokyo88 platform.

Under Malaysia's PDPA 2010 and Tokyo88's commitment to data protection, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact Tokyo88's Data Protection Officer by email at privacy@tokyo88.click. We will process your request within 30 working days of receipt.

The Tokyo88 platform is intended for individuals aged 18 years and above only. Tokyo88 does not knowingly collect or process personal data from individuals under the age of 18.

Should Tokyo88 discover that personal data of a child or minor has been inadvertently collected, we will take the following steps immediately:

• Immediate closure of the account in question.
• Deleting all related personal data from our systems.
• Returning any remaining balance in the account to the original payment method used.

The Tokyo88 platform may contain links or integrations to third-party services such as game providers, payment providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX), and social media channels.

Tokyo88's Privacy Policy applies solely to the tokyo88.click platform. We have no control over the privacy practices of third-party websites or services and are not responsible for their content, privacy policies, or security practices.

We encourage you to read the privacy policy of every third-party website or service you visit or use, including the payment service providers you choose for deposits at Tokyo88.

Tokyo88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data collection practices, new legal requirements, or service improvements.

In the event of a material or significant amendment, Tokyo88 will notify members via:

• In-platform notifications on Tokyo88 when you log in.
• Email to the address registered on your account (for significant amendments).
• Updating the "Last Updated" date at the top of this page.

Your continued use of the Tokyo88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Tokyo88 handles your personal data, please contact our Data Protection Officer (DPO):

We are committed to addressing all privacy-related enquiries and complaints seriously and within the stipulated timeframe. Your satisfaction and trust are Tokyo88's top priority.